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Good communication is the lifeblood of a successful business. As Queen Rania Al Abdullah, the consort of Jordan, on...
Good communication is the lifeblood of a successful business. As Queen Rania Al Abdullah, the consort of Jordan, once said, “We are stronger when we listen, and smarter when we share.”
Here are five effective ways to improve workplace communication.
Working teams should be encouraged to socialize together. Staff parties and outings encourage people to develop bonds based on more than just their shared responsibilities.
Staff suggestion boxes may seem a little old fashioned, but they work because they allow people to anonymously speak their minds. Providing suggestion boxes is not an end in itself.
It’s essential that staff members are kept in the loop about the suggestions that have been made and which have been acted upon.
If staff have a pleasant and relaxing area in which they can eat lunch and enjoy their breaks, they are likely to use it – especially if there are good food options available.
Failure to provide an area like this means that staff will invariably all go their separate ways at lunchtime, when it could be a good opportunity for them to bond.
360-degree feedback is a management technique that allows staff to appraise their manager’s performance. It helps employees to feel that their voice is being heard and, used correctly, can help with the manager’s personal development too.
The stereotypical image of a boss sitting in an “ivory tower” is becoming very old fashioned. Such set ups can generate an unhealthy “us and them” atmosphere.
When management does more to become “part of the team,” junior staff will feel more inclined to communicate openly and share their thoughts and ideas. This can only be a good thing.